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Tuesday, January 23, 2007

Edelman cited in top dumb business move of 2006

I like Edelman. I really do. I like Richard and think he’s a smart guy who understands the social media landscape. I like the people I know who work there. I like some of them a lot. But it seems that the hits just keep on coming for the world’s largest independent PR agency. Business 2.0 has just unveiled its 101 Dumbest Moments in Business for 2006, and topping the chart is the Wal-Mart campaign that turned the smiley-faced icon into a political candidate. Edelman’s involvement is noted in the very first sentence:

In an attempt to put a smiley face on its tarnished image, Wal-Mart hires heavy-hitting public relations firm Edelman, which sets about using tactics derived from political races to reverse public perceptions of the giant retailer.

Wal-Mart is cited a total of six whopping times on the list, and the fourth (ranked #54) relates to the “Wal-Marting Across America” debacle; again, Edelman is cited.

Will these guys never catch a break? There’s a point at which you wonder whether having the billables from the client are worth the reputational hits it’s causing the agency; all the bad publicity Edelman has experienced has been generated by mistakes made on that one account.

Northwest Airlines’ suggestion in official collateral given to laid-off employees that they turn to dumpster diving came in at second place, and McDonalds came in third for distributing MP3 players in Japan, some of which included a Trojan horse that distributed sensitive computer information to hackers.

Posted by Shel on 01/23 at 10:40 AM
BusinessPR • (7) CommentsPermalink
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